𧪠Beta: This guide is for boarding and daycare businesses using Financial Reports with Smarter Invoice. Financial Reports are currently in beta. Contact MoeGo Support to request access.
The reports within Financial Reports answer different questions. Start with what you want to find, then choose the date and level of detail that fit that question.
If you are looking for something you used before your account changed, start with the transition guide.
Review sales and booked appointments
Your question | Report | What to know |
What did we sell in this period? | Sales summary report | Sales totals by checkout date; group by category, item, business, or checkout period. |
Which invoices make up those sales? | Sales invoice report | One row per invoice, including invoice totals and balance information. |
Which services, products, pets, or staff are behind the sales? | Sales detail report | Individual sold items, using checkout date. |
What business is booked but not yet checked out? | Expected sales summary report | Booked appointment values, separate from completed sales. |
Which booked items make up that expected amount? | Expected sales detail report | The detail behind expected sales. |
đ See sales reports and expected sales reports for their filters and examples.
Review money collected, tips, and tax
Your question | Report | What to know |
How much did we collect, and by which payment methods? | Payment summary report | Payment activity by transaction date, with processing-fee information. |
Which payments or refunds make up the total? | Payment transaction report | Individual payments and refunds. |
What money did we receive by revenue category or item? | Cash basis sales report | Categorized amounts based on payment timing. |
Which items are behind those received amounts? | Cash basis sales detail report | An item within a payment; a payment can appear across multiple rows. |
What tips do I need to review? | Tips report | Tips have their own report, separate from the sales summary. |
Which appointment tips are behind the tip figures? | Tips detail report | Appointment-tip detail. |
How much tax did we collect during this payment period? | Sales tax report | Tax collected by payment date, with tax-rate information. |
Which taxable items and tax amounts make up a payment? | Sales tax detail report | Taxable amount and tax for each item within a payment. |
đ See payment reports, cash basis sales reports, and tips reports.
â ď¸ Important: Cash basis sales is not a bank-payout reconciliation report. Use your payment processor's payout details and bank records when checking a bank deposit.
Review unpaid invoices and customer balances
Your question | Report | What to know |
Which invoices were still unpaid at a selected date? | Open invoice report | A balance as of that date. |
What happened to deposits and prepayments? | Deposit summary report and Deposit activity report | Review collected, applied, refunded, or forfeited activity. |
What deposits remain unapplied? | Unapplied deposit report | A remaining balance as of a selected date. |
How much store credit was issued or used? | Store credit summary report and Store credit activity report | Review changes during the period. |
Which packages were used? | Package redemption report | Package use during the selected period. |
What package value remains? | Package balance report | Remaining quantities and amounts as of a selected date. |
đ See the guides for open invoices, deposits, store credit, and packages.
Before comparing totals
Before comparing two reports, check the business locations, dates, filters, and what each row represents. A sales item, an invoice, and a payment are different records.
Open detail reports separately and apply the relevant dates and filters. Clicking a Sales summary or Payment summary row does not open the detail report.
If the report or information you need is unavailable, contact MoeGo Support with the report name and the question you are trying to answer.