The Map View feature helps mobile grooming businesses manage appointments, staff, and routes more efficiently.
By using the Map View on desktop, you can:
Visualize appointments on a map
Optimize routes
Monitor staff schedules
Improve daily planning and staff utilization
⚠️ Note
This feature is designed for mobile grooming businesses
Available on the desktop version
Some advanced features require Growth or Ultimate plans
Navigate to Map View
You can access Map View directly from the calendar.
Steps
Open the Calendar on desktop
Click Map View above the calendar
Map Controls
Use the controls at the bottom right of the map:
Fullscreen button → Expand the map view
Focus button → Recenter the map to your service area and fit all appointments
+ / – buttons → Zoom in or out
Manage Staff on Map View
Map View allows you to easily manage staff schedules and workloads.
Staff List
Show staff: Select the checkbox next to a staff member to display their appointments on the map
Staff on van: Hover over a staff name to view their assigned van
Staff capacity: See the number of completed appointments vs total appointments for the day
Staff Visibility Settings
To show staff on the calendar:
Settings → Staff → Staff Profile → Show on Calendar
To show staff on the map:
Settings → Mobile Vans → Assign Staff
Staff Color Codes
Staff members can be identified by color-coded appointments and map pins.
If a staff portrait is not uploaded, the system will display their color code.
You can customize color codes to help organize staff by:
Service area
Mobile van
Team
Set Staff Color Code
Settings → Staff → Staff Profile → Color Code
Track Staff on Map View
The Tracking feature allows you to see the real-time location of staff during the workday.
Click the Track button to view staff locations.
Tracking Status
Driving (Staff A in picture)
Location has changed within the last 3 minutes.
Stopped (Staff B in picture)
No location change within the last 3 minutes.
No location data (Staff C in picture)
The last known location is shown.
No data all day (Staff D in picture)
No tracking data is available.
Tracking Rules
Tracking is designed to support operations while protecting staff privacy.
Limited Tracking Scope
Tracking only works during staff working hours
Tracking only works on the appointment date
Staff are not tracked outside these conditions.
Real-Time Data Only
Location data is only available for the current day
All location data is removed after working hours
Staff Control
Tracking is based on the staff account logged into the MoeGo mobile app.
Technical Requirements
For tracking to work:
Phone GPS must be enabled
MoeGo app must be running and updated
Staff must be logged into the correct account
It must be within staff working hours
Permission Settings
You can control who can view staff location.
Settings → Staff → Role Permissions → Powerful Tools → Access Staff Location
See Routes on Map View
Map View allows you to visualize daily routes for each staff member.
Click Route from top right corner to display the route order.
Appointments will appear as numbered pins, indicating the visit sequence.
This helps reduce travel time and improve scheduling efficiency.
View Service Areas
You can also visualize service areas directly on the map.
Click Service Area to display the service area for each staff member.
This helps with:
Balancing staff workload
Planning routes
Managing service coverage
To configure service areas, please view more in Service Area and Certain Area Certain Days Guide.
Display Driving Time & Distance
To optimize routes, you can display estimated travel time between appointments.
Click Display Driving Time & Distance.
⚠️ This option works when only one staff member is selected.
Note: Driving time is calculated using historical average data, not real-time traffic.
Manage Appointments on Map View
Map View provides a visual overview of all appointments.
Hover over a pin → View appointment summary
Click a pin → Open and edit appointment details
Finished appointments → Display a checked icon
Create Appointments Between Map & Calendar Views
You can switch between Map View and Calendar View when scheduling appointments.
Start Scheduling from Map View
This method prioritizes staff availability and route efficiency.
Steps
Open Map View
Select a client
View the client’s address on the map
Select available staff
Review service areas and routes
Switch back to Calendar View to set the appointment time
Book the appointment
Start Scheduling from Calendar View
This method prioritizes client location and availability.
Steps
Open Calendar View
Select staff and date
Choose a time that fits existing appointments
Switch to Map View
Adjust the route order if needed
Book the appointment
Schedule Appointments with Driving Time Timeline
When selecting a staff member, a timeline bar appears below the map.
This timeline shows:
Existing appointments
Driving time between appointments
Travel distance
You can also drag and drop appointments on the timeline to adjust scheduling.
Frequently Asked Questions
Is Map View available for my business?
Yes. Map View is available for all mobile businesses.
However, advanced features such as tracking, routes, and service areas are available only on Growth and Ultimate plans.
How is staff privacy protected with tracking?
Tracking only works:
During staff working hours
On the appointment date
Location data is not stored after the day ends.
Does the tracking feature monitor staff all the time?
No. Tracking only works on the appointment date and within staff working hours.
Why can't I see staff location on the map?
Please check the following:
Phone GPS is enabled
MoeGo app is running and updated
Staff is logged into the correct account
It is within staff working hours
The appointment is scheduled for today