Mobile grooming businesses require flexible and precise management of their operating territories.
MoeGo’s Service Area feature is designed specifically for mobile grooming businesses, allowing you to:
Define where your business operates
Assign specific areas to specific days
Control Online Booking availability by area
Manage and visualize client distribution
🖥️ Web Version
1. Add a Service Area
Setting up service areas is the first step to organizing your scheduling and territory management.
Go to: Settings > Businesses > Select Your Business > Service Area
Click Add New Service Area
You can define your service area in two ways:
Option 1: Draw on the Map
Click Draw
Select the Draw tool in the top right corner of the map
Click on the map to create boundary points
Continue clicking to form your custom area
Click the starting point to close the shape
Helpful tools:
Undo – Removes the last point
Clear – Removes all selected points and restarts the drawing
Option 2: Add by Zip Code
Enter a ZIP code in the search field
Select it from the dropdown list
Repeat the process for additional ZIP codes
Important:
Each ZIP code must be entered and selected individually
Simply typing multiple ZIP codes without selecting them from the dropdown will not work
2. Helpful Map Tools (Web Only)
Show Other Service Areas
Select Show Other Service Areas to view existing service areas on the map while creating a new one.
This helps prevent overlap or gaps between territories.
Show Active Clients
Select Show Active Clients to display all active clients as map pins based on their saved addresses.
This helps you:
Ensure current clients fall within service boundaries
Adjust territory lines more accurately
3. Save the Service Area
After drawing your boundary or selecting all desired ZIP codes, click Next.
You will then:
Enter a Service Area Name
Select a Color Code
The selected color will:
Display the area visually on the map
Appear with the service area name on the client’s appointment
Once completed, click Save to finalize the service area.
4. View Service Areas on Map View (Web Only)
You can view all created service areas directly from the calendar.
Go to Calendar
Switch to Map View
Click the Service Area icon in the top right corner
All existing service areas will be displayed on the map.
Note: On the mobile app, you can view the service area assigned to a staff member for the selected day, as long as the area was created using the draw method.
📱Mobile App
On the app, service areas are managed slightly differently.
Go to:
Settings > Mobile Grooming Settings > Set Certain Area for Certain Days
Tap the Map icon (top right corner)
In the map view, you can see all existing service areas that were created by drawing.
Please note:
Service areas created using ZIP codes on the desktop version cannot be displayed on map view on app due to technical limitations.
Then:
Go to Area List (top right corner)
Scroll down and tap Add New Area
Search for a location
Tap Confirm
Draw the boundary by tapping to place pinpoints
Tap Next
Add a Name and optional Color Code
Tap Add to save
App Limitations
zipcode-based setup is not available on the app
Areas created using zipcodes on desktop will not display visually on the app map due to technical limitations
On the app, areas can only be created by drawing
On the app, all areas will not display on calendar map view, only assigned area for selected staff on selected date will be displayed.
Applying Service Areas to Online Booking
If you require clients to enter their address during Online Booking, you can restrict which service areas are eligible for booking.
This must be configured on the web version.
By setting bookable service areas, you ensure:
Clients outside your operating territory cannot submit booking requests
Travel time and routing remain manageable
For full Online Booking setup instructions, please refer to the Mobile Grooming Online Booking Guide.