For mobile grooming businesses, setting up your vans is an essential step after configuring your business settings.
The Mobile Van feature allows you to:
Assign working staff to each van
Configure smart scheduling rules
Set start and end locations
Optimize routes and reduce driving time
The rules applied to each van help the system calculate travel time and distance, ensuring efficient scheduling for assigned staff.
How to Set up Van
🖥️ Desktop
Navigate to:
Settings > Mobile Vans
From here, you can:
Edit an existing van
Add a new van
Click Edit to modify an existing van.
Click Add New Van (top right corner) to create a new one.
Van Information
Under the Info section, enter:
Van Nickname (Required)
License plate
Make
Model
Date in service
Notes (optional)
You can save after entering the nickname and return later to complete additional settings, or continue to configure staff and smart scheduling.
Assign Staff to a Van
Go to the Staff section to assign groomers or drivers.
Click Assign Staff and select from the dropdown list.
Important Rules:
Each van can have a maximum of 2 assigned staff members
Assigned staff gain access to:
Map view
Smart scheduling
Route optimization
Mobile grooming features
Staff Rotation Clarification
Currently, there is no automatic van rotation feature.
If staff rotate shifts (for example:
Groomers A & B use Van 1 on Monday/Wednesday/Friday
Groomers C & D use Van 1 on Tuesday/Thursday/Saturday)
You do not need to update van assignments daily. Why?
Appointments and map view are displayed based on staff, not van assignment.
You can keep:
A & B assigned to Van 1
C & D assigned to Van 2
This ensures all staff retain access to mobile grooming tools.
Need More Than 2 Staff on One Van?
If multiple groomers share one van across different days and need access to map view:
Please contact Support.
We can provide a workaround to add additional staff beyond the 2-staff limit if:
You have a limited number of vans
Multiple staff need mobile access
Smart Scheduling for Vans
Click Smart Scheduling in the right-side menu.
Here you can configure:
Driving rules
Start and end locations
For existing vans, you can also click View Assign History to see:
Staff assignment changes
Date and time of assignment updates
Driving Rules
Driving rules allow you to set:
Maximum driving distance
Maximum driving time
This helps:
Reduce transportation costs
Improve route efficiency
Prevent overbooking distant appointments
You can:
Select an existing rule from the dropdown
Or create a new rule
For detailed setup instructions, refer to the Smart Scheduling Guide.
Start and End Location
You can configure:
Starting location
Ending location
The system uses these locations to:
Calculate driving distance and time
Recommend suitable time slots
Ensure appointments comply with your driving rules
This ensures that appointments scheduled throughout the day align with your routing logic.
After configuring smart scheduling, click Save.
How to Set Up a Van (App)
📱 App
Go to:
Settings > Basic Settings > Mobile Van
You can:
View existing vans
Tap New Van to create one
Enter:
Nickname (required)
License plate and other optional details
Assign Staff (App)
Under Assigned Staff:
View staff with assigned vans
See staff marked as “No Van Assigned”
Select up to 2 staff
Tap Apply to save
Driving Rules (App)
Under Smart Scheduling:
Tap Driving Rules
Select an existing rule or create a new one
Start & End Location (App)
Under Smart Scheduling:
Tap Start and End Location
Select or create locations to apply
You may also add notes as needed.
Once setup is complete, tap Save to apply your changes.