Take control of your service menu for online booking with powerful customization options.
You can tailor exactly which grooming services and add-ons are available online—ensuring a smooth, accurate booking experience for your clients while protecting your team’s time and revenue.
💡 Note: Online booking service settings are only available on the desktop version of MoeGo.
This guide applies to businesses offering grooming services only.
What You’ll Configure
To make grooming services available for online booking, you’ll complete the following steps:
Customize your services in general service settings
Activate services and add-ons for online booking
Configure how pricing is displayed
Assign which staff members can perform each service
Access Online Booking Services
Go to: Online Booking → Settings → Services
From here, you can manage which grooming services and add-ons appear in online booking.
Click Set up service (top right) to jump to Settings → Services, where you can:
Create new services
Edit existing services and add-ons
👉 Learn more: Setting Up Grooming Services
Service Preference
Only show applicable service and add-ons on booking page
Available on Growth plan and above
Enable Only show applicable services on booking page to ensure clients only see services that match their pet’s profile.
When this is enabled:
Service restrictions are configured under:
Settings → Services → Edit Service
Example
The service “Full Service – Small” is configured for:
Pets weighing 1–10 lbs
Short or double coats
In this case:
✅ Kiki, an Akita weighing 6 lbs with a short coat, can book this service
❌ Joey, an Asbash weighing 8 lbs with a long coat, cannot
This prevents clients from booking incorrect services and helps ensure accurate pricing and workload planning.
Activate Services & Add-Ons for Online Booking
Under the Available Services section, switch between Grooming and Add-Ons to manage availability.
A service or add-on will only appear in online booking when:
The Online Booking toggle is turned on
Simply enable the toggle for each service or add-on you want clients to see and book online.
Online Booking Pricing Configuration
You can control how prices appear in online booking.
Pricing display options
Choose one of the following for each service or add-on:
Do not show price
No pricing appears on the landing page or booking pageShow fixed price
Displays the exact price set in service settingsShow price with “Starting at”
Shows “Starting at $X”, based on the minimum configured priceShow price as “Varies”
Displays “Price varies” to indicate variable pricing
To configure:
Use the Price column dropdown
Select your preferred display option per service or add-on
The selected services will:
Appear on your online booking storefront
Be selectable during the booking flow
Set Available Staff for the Grooming Services
For grooming services, you can control which staff members are available online.
Staff availability options
All staff
Makes the service bookable with any staff memberSpecific staff members
Only selected staff will appear as available for this service
💡 If a staff member is not selected here, they will not appear as available when clients book online.
Important distinction
Service Settings → Staff
Controls which staff appear when manually booking appointmentsOnline Booking → Services → Available Staff
Controls which staff appear for online booking
These two settings are independent.
Add-on staff rules
Add-ons do not support staff selection
Staff availability for add-ons follows the parent service
FAQ
How do I set up add-ons for online booking?
Add-ons are configured the same way as services.
Switch to the Add-Ons tab under Online Booking → Services and enable them as needed.Note: Add-ons do not support staff selection.
Why are no services available for a pet during booking?
This usually happens when service eligibility rules do not match the pet profile.
Check:
Pet type, breed, weight, and coat type are included in service settings
The service is enabled for online booking
Why is there no availability after selecting a service?
Available time slots depend on multiple factors, including:
Staff availability for the selected service
Business closed dates and holidays
Calendar blocks and existing appointments
Booking limits for pets
Smart scheduling rules
Location-specific availability