đ Access required: Your business must be enabled for the New Reservation Experience and MoeGo Team App. Using Smarter Invoice alone does not provide access. Contact MoeGo Support to check your companyâs eligibility.
The Clients & Pets directory in MoeGo Team App helps staff find a client or pet without returning to a computer.
Use it to search your available records, review client and pet details, and continue to supported daily work.
đ Note: Search results follow your company, active location, and staff permissions. This directory does not expand the client or pet records you can access.
Find a client or pet
Select Clients & Pets from your navigation. If it is not in the bottom bar, select More.
Select the search field.
Enter a client name, pet name, email address, or phone number.
Select a result to view the clientâs details.
Select the relevant pet when you need its care information.
Results include client names, status tags, and associated pets. All client statuses are included by default.
Continue from the client or pet record
Review the client and pet context available to your role.
Use the client detailâs appointment shortcut to start a supported grooming appointment. See How to manage your daily calendar and grooming appointments.
View or manage supported pet photos. See How to manage pet photos in MoeGo Team App.
For visit-specific care information, see How to view pets and care information in MoeGo Team App.
Keep Clients & Pets easy to reach
You can move the directory into your bottom navigation from More > Edit. See How to download and sign in to MoeGo Team App for navigation customization.
Limitations
The directory does not include a separate Leads list or advanced client filters.
Finding a record does not grant permission to edit every part of the profile. Use MoeGo Web for full client and pet management.
The appointment shortcut does not add Boarding or Daycare reservation creation to Team App. Use Web for those reservations.