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How to download and sign in to MoeGo Team App

Install the app, access the correct MoeGo account, and understand its main navigation.

Written by Marina

MoeGo Team App gives facility staff mobile access to supported daily care work. Review the MoeGo Team App overview to understand which workflows belong in the app.

Use the approved installation method provided for your business, then sign in with your staff MoeGo account.

Download the app

  1. Open the approved installation link: Use the iOS or Android link provided by MoeGo.

  2. Install MoeGo Team App: Follow the instructions for your device.

  3. Open the app: Wait for the sign-in screen to appear.

Sign in

  1. Enter your MoeGo account information: Use the account assigned to your staff profile.

  2. Complete sign-in: Follow any account-verification prompts.

  3. Confirm the business and location: Check that the correct workplace is active.

The pets, tasks, locations, and actions you can access depend on the business setup and your role permissions.

Navigate the app

The bottom navigation includes:

  • Tasks: Care work due today

  • Pets: Today's expected, in-house, and going-home pets

  • Profile: Your account, active location, time clock, and sign-out actions

If the Business App prompts you to switch

After migration, affected Business App screens can show guidance to download or open MoeGo Team App. Follow the prompt when you need to continue a supported facility workflow in the Team App.

The MoeGo Business App remains available for supported standalone mobile features.

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