MoeGo

Online Booking - Abandoned Booking

Find an incomplete booking attempt, inspect the information already provided, and narrow the queue with search and filters.

How to review abandoned bookings

Contact a pet parent, create a client profile when needed, and turn the captured request into a scheduled appointment.

How to recover an abandoned booking

Choose which incomplete booking attempts receive an automated marketing text, when it sends, and what the message says.

Set up scheduled recovery messages

Answers about when records appear, how statuses change, why totals differ, and how Abandoned bookings works with Leads Management.

Abandoned bookings FAQ

See where unresolved Online Booking demand stops and use one focused list to follow up with eligible visitors and customers.

Booking Insights overview (Alpha)

Understand the audience, date, counting, recovery, and value rules behind each dashboard number and chart.

How Booking Insights metrics work

Prioritize people who need follow-up, create a client profile when required, hide an opportunity temporarily, and verify staff recovery.

How to work the Recovery List

Marina

Connect with potential clients who started but did not complete an online booking. 

Abandoned Bookings

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