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How to upload and assign photos and videos to daily reports

Share today’s media across pets’ daily report drafts, with clear permissions and deletion rules for your location.

Written by Marina

Available with approved access: This workflow requires the New Reservation Experience. Team App use also requires Team App access. Contact MoeGo Support to check your business’s access.

Today’s uploads is a shared collection of photos and videos for the current location’s Boarding and Daycare daily reports. Staff can contribute media once, then assign it to the right pets’ unsent report drafts.

Use this workflow on MoeGo Web or Team App to upload media, assign it to drafts, and understand what happens when you remove it.

Before you start

📝 Note: Uploading requires your existing account and location access, but no additional Report permission. Assigning media to reports, changing assignments, or deleting shared media requires Edit Report. Sending reports follows the existing sending permissions.

Check the current location and business date. Today’s uploads shows media for today in the business’s time zone. A report list’s Last 7 days filter does not extend the shared collection to earlier days.

Upload photos or videos

  1. Open Today’s uploads: In Team App, select Home > Report Card > Today’s uploads. On MoeGo Web, open the Report Card drawer and select Today’s uploads.

  2. Select your media: Choose the photos or videos to upload.

  3. Check the upload results: Wait for completion and review any individual file failures.

You can move to another page inside Team App while uploads continue. Before closing the app or leaving it in the background, check that the uploads have finished.

Assign media to pets’ report drafts

  1. Select media: Open one file or select several files from Today’s uploads.

  2. Select the pets: Search for the pets pictured and choose their unsent daily reports.

  3. Save the assignments: Add the selected media to the selected report drafts.

  4. Review each draft: Check the pet, care date, media, and care details.

  5. Send when ready: Use the usual report review and send workflow.

⚠️ Important: Uploading or assigning media does not send a report. Review each pet’s draft before sending it to the client.

A group photo can be assigned to several pets. Already-assigned media remains available to add to other unsent daily reports today. Sent reports cannot be selected or changed through this assignment workflow.

Remove an assignment or delete a shared file

Action

Result

Remove the media or pet assignment from one draft

Only that assignment is removed. The shared file and other reports remain unchanged.

Delete the file from Today’s uploads

The file is removed from all linked unsent drafts. Already-sent report content is preserved.

⚠️ Important: Before deleting shared media, check which drafts use it. Deleting the shared file can remove it from several pets’ drafts.

Limitations

  • This workflow is for Boarding and Daycare daily reports. It does not apply to Grooming before/after media or the pet-profile photo album.

  • Pet assignment is manual; media is not automatically matched to pets.

  • A report supports up to 50 photos. This is a per-report limit, not a 50-photo limit for Today’s uploads.

  • Each photo can be up to 20 MB and each video up to 200 MB.

  • Today-only visibility does not mean that older files are physically deleted at midnight.

Learn More

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