A grooming report card helps pet parents understand the results of their pet’s visit. Complete the report from the appointment using the sections your business has enabled.
Create a report on Web
Open the grooming appointment.
Select the pet’s grooming report: Check that you are working on the correct pet and service.
Upload before-and-after photos: Use the available Showcase fields.
Fill in the enabled sections: Add feedback, notes, and any other information requested by your template.
Select Save as draft if you want to finish or send the report later.
Include observations that help the pet parent care for their pet between visits. Keep pet-condition notes factual; a grooming report does not replace veterinary advice.
Review and send
Open the report preview.
Review the content: Check the pet, photos, service details, and completed answers.
Check the sending method: Your template’s Sending preference uses SMS, email, or lets you choose the method each time. See Set the sending preference.
Select Send report: Follow the sending prompts.
Check the send result: Address any failure shown before assuming the update has been sent.
📝 Note: Saving a draft does not send it. A sent record also does not establish that the pet parent has opened the report.
Create a report in the Business App
Open the appointment.
Select the pet.
Tap Grooming Report.
Fill in the available report fields.
Open the preview.
Send the report using the available channel.
These steps refer to the MoeGo Business App.
Correct a report you have sent
Reopen the grooming report from the appointment.
Edit the information you need to correct.
Review the updated report.
Select Send Again.
FAQ
Q: Can I use this report for a groom during a boarding stay?
A: Use the report associated with the grooming service. The Boarding report covers the pet’s boarding care date and has different sections.