Skip to main content

How to complete daily care tasks in MoeGo Team App

Find work by time and care type, record supported feedback, and reopen a task when it needs correction.

Written by Marina

🔒 Access required: Your business must be enabled for the New Reservation Experience and MoeGo Team App.

Contact MoeGo Support to check your company’s eligibility.

The Pet tasks view inside Tasks organizes supported feeding, medication, and activity work by time. A task can show the pet, room or destination, staff assignment, care instruction, and completion status.

Use this workflow to find today's pet-care work, record the result, and leave a visible completion record for the next staff member.

👉 See the MoeGo Team App overview for supported workflows and access.

Pet tasks and Checklist have different jobs. Pet tasks records care for individual pets; Checklist records the location’s shared daily routines.

👉 See How to complete the Daily Checklist in MoeGo Team App for checklist access and completion rules.

📝 Note: If Tasks displays an introduction instead of a task list, Task Management is not enabled for the location. Use the contact Support option to check access.

Find a task

  1. Tap Tasks: Select it from your bottom navigation or More.

  2. Select Pet tasks: Use the pet-care view rather than Checklist.

  3. Review the time groups: Expand the applicable AM, Noon, PM, or unassigned section.

  4. Search or filter: Find work by pet name, care type, completion status, or lodging type.

  5. Select Apply: Activate the filter changes.

Complete a task

  1. Open the task: Confirm the pet and care instruction.

  2. Select the completion circle: Start the completion action.

  3. Record available feedback: Add the supported result and an optional note.

  4. Select Save: Confirm the completion.

For a feeding task, you may be able to record how much the pet ate. Select Skip when you need to complete the task without entering feedback.

A completed task displays a green check. Completing an unassigned task can assign it to you.

Reopen a completed task

  1. Open the completed task: Review the recorded information.

  2. Select Mark as incomplete: Return the task to active work.

  3. Confirm the status: Verify that the task no longer displays as completed.

Understand reservation changes

Reservation changes can regenerate care tasks. Adding or removing a pet, changing reservation dates, or changing feeding or medication instructions can replace the related task list.

⚠️ Important: Review the updated task list after reservation dates or care instructions change. Previously completed work may not remain on regenerated tasks.

Limitations

  • Team App does not currently create, delete, reassign, reschedule, or batch-complete Pet tasks.

  • Available feedback options come from the business's configured settings.

Related Articles
Did this answer your question?