𧪠Available through batch rollout: The new reservation experience is being enabled for eligible businesses in batches. If your business is interested in joining, contact MoeGo Support.
To enroll, your business must:
Be eligible for the new reservation experience for Boarding & Daycare
Use Smarter Invoice
MoeGo Team App access is provided as part of the new reservation experience rollout. Review the new reservation experience overview for more details đ
The Tasks page organizes supported feeding, medication, and activity work by time. A task can show the pet, room or destination, staff assignment, care instruction, and completion status.
Use this workflow to find today's work, record the result, and leave a visible completion record for the next staff member.
Find a task
Open Tasks: Select Tasks from the bottom navigation.
Review the time groups: Expand the applicable AM, Noon, PM, or unassigned section.
Search or filter: Find work by pet name, care type, completion status, or lodging type.
Select Apply: Activate the filter changes.
Complete a task
Open the task: Confirm the pet and care instruction.
Select the completion circle: Start the completion action.
Record available feedback: Add the supported result and an optional note.
Select Save: Confirm the completion.
For a feeding task, you may be able to record how much the pet ate. Select Skip when you need to complete the task without entering feedback.
A completed task displays a green check. Completing an unassigned task can assign it to you.
Reopen a completed task
Open the completed task: Review the recorded information.
Select Mark as incomplete: Return the task to active work.
Confirm the status: Verify that the task no longer displays as completed.
Understand reservation changes
Reservation changes can regenerate care tasks. Adding or removing a pet, changing reservation dates, or changing feeding or medication instructions can replace the related task list.
Warning
â ď¸ Important: Review the updated task list after reservation dates or care instructions change. Previously completed work may not remain on regenerated tasks.
Limitations
The Team App does not currently create, delete, reassign, reschedule, or batch-complete tasks.
Available feedback options come from the business's configured settings.