Once a staff profile is created, you can update it at any time using either the web version or the mobile app. You can make changes before sending an invitation or after the staff member has joined your business.
📱Mobile App
Staff Member List
Navigate to Settings > Staff > Staff Members to manage your team.
From this page, you can:
Tap the “+” button to create a new staff profile
Tap a staff member to view or edit their profile
Note:
Sorting staff is not available in the mobile app. To reorder your staff list, please use the desktop (web) version.
Staff Profile Details
Basic Information (Required)
The following fields are required when creating a new staff profile:
First & Last Name
The staff member’s name appears on:
Your calendar
Online Booking
Clients will see this name when selecting a staff member during booking.
Role
Assign a role to define what permissions the staff member has in your account.
Tap Check Permissions to review what access each role includes.
💡 Learn more in Manage Staff Roles and Permissions.
Hire Date
Defaults to today’s date when creating a profile, but can be edited if needed.
Control Settings
Within the staff profile, go to the General section and tap Control to manage:
Calendar access
Whether the staff member appears on the calendar
Login access and invitation
Clock in / out access code
Calendar access
Tap staff names to select whose calendars this staff member can view.
Tap All current and future staff to grant access to all calendars within the business.
Show on Calendar
Controls whether this staff member is visible on the calendar and available for appointment assignments.
You may turn this off for staff who do not take appointments, such as admin or front desk staff.
Important:
If the staff member has upcoming appointments and you turn off Show on Calendar, you’ll see a notification indicating that appointments must be transferred first.
👉 Please switch to the web version to transfer upcoming appointments before removing a staff member from the calendar.
Login account
Controls the email address the staff member uses to log in.
You can:
Enter the staff member’s email and send an invitation, or
Copy the invitation link and share it directly (only available on app version)
Once the invitation is accepted, the staff member can log in and access your MoeGo account.
💡 See the Invite Staff guide for more details.
Clock in/out
Require access code
Requires staff to enter a code when clocking in or out.
This is helpful when:
Multiple staff share a device
Staff clock in/out from a front desk computer
Staff can use the code on:
Their own mobile device
A shared desktop device
💡 Learn more in the Clock In / Out Guide.
Staff Shift Management
The staff's recurring work hours and date overrides can be set up here.
Set up recurring work hours and date-specific overrides for each staff member.
Regular Time
Define regular working hours
Choose a repeat schedule (weekly, every 2, 3, or 4 weeks)
Date Overrides
Override the regular schedule for a specific date
Example: A staff member normally does not work Tuesdays, but you can override the schedule to make them available on Tuesday, 2/10
💡 For full scheduling options, please refer to the Setting up staff working hour guide.
Notifications
You can control which notifications each staff member receives in their Notification Center.
Notification types include:
Appointment created, updated, or canceled
New booking or abandoned booking requests
Intake form submitted
Agreement signed
Invoice paid
Review submitted
Card on file added
Task assigned
For each notification type, choose one option:
Related to them
Staff are notified only when the appointment or client is assigned to themAt working business
Staff are notified of all related activity at their assigned locationDo not notify
Staff will not receive notifications for this event
Mobile Business (Van Assignment)
For mobile grooming businesses, you’ll see a Mobile Van section.
From here, you can:
View which van the staff member is assigned to
Tap the van to manage details
Add or remove staff from the van
💡 Learn more in the Mobile Van Management guide.
Notes
Add internal notes about the staff member in this section.
Notes are visible to staff who have permission to access staff profiles.
Transfer upcoming appointments and Delete Staff
Transfer Upcoming Appointments
Tap Transfer Upcoming Appointments to move all future appointments (starting today) to another staff member.
Delete Staff
Tap Delete Staff to permanently remove the staff profile.
If the staff member has upcoming appointments, you must transfer them before deletion.
Once a staff profile is deleted:
Staff access is removed immediately
The staff member no longer appears on the calendar
Historical data remains available in reports
