The Pet Code is a unique short code you can assign to each pet to quickly indicate important traits, needs, or special notes.
Unlike Pet Notes, Pet Codes are designed for instant visibility — they appear as colorful icons beside the pet’s name on appointments, helping groomers or handlers easily spot key information at a glance. You can create and customize your own codes to best fit your workflow.
🖥️ Desktop:
Set Up Pet Codes
To set up or manage Pet Codes:
Go to Settings > Customers & Pets > Pet Codes.
Here, you can view the system default list of available codes or create your own.
Click Add New Pet Code to create a new code.
Use the Edit or Delete buttons next to an existing code to manage it.
When adding a new Pet Code:
Enter a short abbreviation (up to 8 letters or numbers) to represent the code.
You can also include emoji directly in the code abbreviation field.
Choose a color code for easy visual identification.
Add a description to explain the meaning or intended use of the code.
Pet Codes in Pet Profile
To manage Pet Codes for a specific pet:
Go to Client & Pet List > Client Profile > Pets.
Under Pet Details, you can edit existing Pet Codes, add new ones, or create a new code directly.
After making changes, make sure to click Save before leaving the page.
When adding a Pet Code, start typing in the search bar and select from the dropdown list.
You can also add a unique comment for the pet, which will appear right after the Pet Code.
If the Pet Code you entered doesn’t exist, you’ll see a Create option in the dropdown to add a new code directly from this screen.
Use of Pet Codes
In various parts of MoeGo, Pet Codes are displayed for quick reference to help staff identify important details about each pet.
Calendar View
Pet Codes appear directly on the appointment card.
Hover over a Pet Code to view its detailed description and any unique comments you’ve added for that pet.
Appointment Detail Drawer
You can also view Pet Codes next to the pet’s name.
Hovering over the code displays its full description and notes.
Boarding & Daycare
In the Home View, Pet Codes are visible and can be hovered over to view details.
Similarly, in the Lodging Calendar, you can hover over an appointment to see Pet Codes and other appointment details — as long as the pop-up window option is enabled in your Calendar Configuration settings.
Printable Cards
Pet Codes are also included on all printable cards, such as Stay Cards, Appointment Lists, and more.
📱App:
Set Up Pet Codes
To set up or manage Pet Codes:
Go to Settings > Clients & Pets > Pet Codes.
Here, you can view the system default list of available codes or create your own.
Tapp Add New Pet Code to create a new code.
Use the Edit buttons on the top right corner to manage existing code.
When adding a new Pet Code:
Enter a short abbreviation (up to 8 letters or numbers) to represent the code.
Its easier to include emoji in the code title field on app
Choose a color code for easy visual identification.
Add a description to explain the meaning or intended use of the code.
Pet Codes in Pet Profile
To manage Pet Codes for a specific pet:
Go to Client & Pet List > Client Profile > Pets.
Under Pet Details, tap the Pet Code section to add or remove Pet Codes.
Tap Confirm to save your changes.
Note: You cannot edit existing Pet Codes or create new ones directly from this screen.
You can also manage Pet Codes from the Appointment Detail page by tapping the Pet Icon.
Use of Pet Codes
In the app, Pet Codes are visible in both the Calendar View and the Appointment Detail View.
However, to view the detailed description of a Pet Code, you’ll need to tap on the pet within the Appointment Detail screen.
