MoeGo Store Credit (Beta) offers a flexible way for businesses to manage client-held balances, streamline refunds, and enhance loyalty. Store credit acts as a reusable value stored within a client’s profile, allowing them to apply it toward future invoices without affecting revenue or payroll calculations.
💡During the beta phase, this feature is available to selected users whose business scenarios align with current capabilities. For more details or to request participation, please reach out to your Account Manager.
Related:
Key Benefits
Flexible Conversion: Keep the cash changes as store credits, retaining revenue while giving clients a convenient option for future services.
Improved Client Experience: Clients enjoy hassle-free access to funds for future appointments.
Boosted Loyalty: Use credits as bonuses, referral rewards, or compensation to encourage repeat visits.
Seamless Perk Transitions: Convert expired perks from memberships into store credits, ensuring clients retain their value.
Better Cash Flow: Maintain liquidity by issuing credits instead of cash refunds.
No Revenue Impact: Manual credit adjustments don’t affect sales records and payroll commission, preserving financial reporting accuracy.
How Store Credit Works
Store credit can be used as a payment method at checkout. With the updated logic, tax is always calculated based on the full service price, and store credit is applied after tax.
This ensures accurate tax reporting and prevents under-collected tax.
Example Calculation
Original order (no store credit applied):
Service price: $90 + $40 = $130
Tax (10%): $13
Total: $130 + $13 = $143
Using Store Credit:
Store credit available: $100
Apply store credit after tax: $143 – $100 = $43 remaining to pay
Frequently Asked Questions
Is store credit the same as a discount code?
No. Store credits are reusable balances tied to a client’s profile, while discount codes are one-time promotions.
Does using store credit affect staff commissions?
No. Commissions are calculated based on the original service price before the credit application.
Can I generate a sales record for store credit adjustments?
Not yet. Currently, a workaround is to manually add credits to a client, then create a “Store Credit” product and sell it to them. This ensures that store credit sales are properly reflected in the reports.
Where can I track credit usage?
View full history in the client’s profile under the "Payment" section> Store Credit.
Please feel free to share any feedback during the Beta 😊 We’d love to hear how you’re getting on and if there are any improvements you’d like to see to this feature in the future.