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MoeGo Account - Managing Multiple Locations

Amelia avatar
Written by Amelia
Updated over a month ago

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Whether you run multiple salons or blend mobile and in-salon pet care services, MoeGo's Multi-Location Solution is designed to meet your diverse needs in unified data management and customizable client experiences across the board.

In this guide, we'll cover:


Centralized Data Management

🐢 Shared Client & Pet Database

The Multi-Location solution features a shared client management system. That means, your clients' profiles and preferences are accessible across all locations, promising a uniform and high-quality experience no matter their point of contact with your business.

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You can also track client activities across locations, gaining full access to the services, payments, and review history from every branch.

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πŸ“ Switch Locations for Appointment Booking

On the home screen Calendar View, you can easily navigate through appointments across locations with a simple filter. With just a few clicks, you can find the best time slot for your clients.

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πŸ’Œ Filter and Respond to Messages by Location

Effortlessly oversee all incoming SMS from every location directly within the Message Center. This centralized hub allows for easy communication, ensuring no message goes unnoticed, regardless of which location it's for.

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Set Up Once, Apply Everywhere

βœ‚οΈ Multi-Location Service Settings

The Settings page provides a flexible and powerful interface for managing your business services and client details efficiently. Here, you can establish a general list of services offered across all your locations. It also allows for the flexible addition of pet characteristics, including Type & Breed, Weight, and Coat Type for each service.

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πŸ‘₯ Multi-Location Staff Management

Within the Settings page, you can manage your staff roster across all operating locations simultaneously. You can also oversee your entire team's scheduling, shifts, and role permissions with unparalleled ease. Whether a staff member works at one location or across several, their schedule, responsibilities, and access levels can be controlled and monitored in one place.

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πŸ“Š Cross-Location Reporting

On the Reports page, you can seamlessly generate detailed reports for each location or obtain a comprehensive overview of your entire business. This feature allows for both location-specific data and multi-location insights to help optimize your decision-making.

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Tailor Operations for Your Locations

🌐 Location-Specific Online Booking Sites

Customize the Online Booking experience for each of your locations to meet the specific needs and preferences of your clients. This personalized approach ensures that every client interaction is as unique as your locations themselves.

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πŸ›’ Customized Service Pricing and Availability

Adjust service pricing and availability with precision for each location, all while upholding a consistent service framework. This enables you to fine-tune your offerings to match the local community's preferences, ensuring optimal service delivery.

βœ… Comprehensive Permission Control

Flexibly customize permission controls tailored to your operational needs. With dedicated role permissions, you can safeguard sensitive actions and settings. This multi-level access control system ensures that staff access is precisely aligned with their responsibilities, enhancing security while enabling efficiency in handling schedules, client data, messages, and reports.

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