MoeGo

Clear, reliable, and compliant communication is essential to for delivering a professional pet-care experience.

Client Notification Compliance Overview

All system-generated notifications are consolidated under one unified management system, divided into 2 notification types.

Compliance: How Messages Are Categorized In MoeGo

Review how MoeGo applies default settings for Email and SMS when a new client or lead is added.

Compliance: Default Notification Rules in MoeGo

Every intake form includes a Marketing Policy toggle, and client preferences update automatically after submission

Compliance: Marketing Policy in Intake Form

This article explains the keywords supported by MoeGo, how they work, and how your business can manage automatic SMS opt-out prompts to stay compliant with regional communication regulations.

Compliance: Opt-in & Opt-out Keywords Via SMS

Manage client communication preferences directly in their profile to stay compliant and ensure pet parents receive the messages they want.

Compliance: Notification in Client Profiles

How to unsubscribe from marketing or service emails

Compliance: Pet Parent Unsubscribe Via Email

This guide explains how pet parents opt in, when they will be asked, and where they can update communication preferences later.

Compliance: Pet parent Opt-in Via Online Booking

Client Compliance: How to Opt In Existing and New Client

Marina

Amelia

How client communication compliance works in MoeGo?

Communication Compliance

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