🧪 Beta access
This feature is in beta. If you’re interested in trying it, please contact our Support team to request access.
When you change an existing grooming service’s price or duration, you can choose whether to update appointments that are already booked. This guide explains those choices; the grooming service management overview shows how they fit with your other service settings.
Open the confirmation
Open the existing service you want to change.
On Web, go to Settings > Services > Grooming.
On the Business App, open the service in your service settings.
Edit its price, duration, or both.
Select Save. Review the Confirm before saving window.
For a bulk price update on Web, the appointment choices appear after you set the effective date. See How to bulk edit grooming service prices for that workflow.
Choose which appointments to update
Decide whether to update existing upcoming appointments. Leave Also apply to existing upcoming appointments unchecked to keep their current values. Select it to apply your changes to eligible upcoming appointments.
Choose the appointment status. Select Unconfirmed only, or Unconfirmed and confirmed.
Decide whether to include appointments using a pet’s saved values. Select Include appointments with saved price or duration if those affected appointments should receive the changes too.
These options apply to the services you changed within the selected upcoming appointments. If you change only the price, the unchanged duration is not included in the update.
Understand the saved-price option
Some appointments use a custom price or duration saved for the pet. The final checkbox controls whether those appointments are included in this update.
Leave it unchecked: appointments using the pet’s saved price or duration keep those values.
Select it: affected appointments within your chosen status group can receive the service changes, even when they use the pet’s saved values.
The saved price and duration on the pet’s profile stay the same. This checkbox updates the affected appointments; it does not rewrite the pet’s saved settings.
For example, if you choose Unconfirmed only and include saved-price appointments, confirmed appointments remain outside the update. The pet’s saved values remain unchanged either way.
To change the saved values themselves, follow How to save a custom price and duration for a pet.
Confirm your choices
Review your selections. Check the appointment status group and whether saved-price appointments are included.
Select Confirm to save the service changes with your chosen appointment scope.