Pricing isn't one-size-fits-all. Some pets take longer, behave differently, or have a history that affects what you charge. MoeGo lets you save a custom price and duration for a specific service on each pet — so the right numbers fill in automatically every time you book them.
This article covers how to save, manage, and remove customized service pricing from both the appointment and the pet profile.
From an appointment
You can save a custom price and duration while creating or editing an appointment. This is available on both desktop and mobile.
Desktop
Open a new or existing appointment
Hover over the pet's service details and select the Edit icon
Adjust the Duration and Price for the service
Toggle on Save duration for the pet and Save price for the pet
Select which appointments to apply the saved values to:
This and following appointments — applies from this appointment date forward
All upcoming appointments — applies to every upcoming appointment for this pet under their booking history
Select Save
Confirmed appts won’t be updated with the new price or duration.
Mobile app
Open a new or existing appointment
Select the Edit icon next to the pet's service
Adjust the Duration and Price for the service
Toggle on Save price for this pet and Save duration for this pet
Select which appointments to apply the saved values to:
This and following appts — applies from this appointment date forward
All upcoming appts — applies to every upcoming appointment for this pet
Select Save
From the pet profile
You can also set, edit, or delete a saved price and duration directly from the pet's profile. This is useful when you want to set pricing before booking the pet's first appointment.
📝 Note: This is only available on desktop.
Go to Clients & Pets in the side menu
Select a client and go to the Pets tab
Select the pet
Scroll to the Customized service price section
Select + Add customized
Select the Service name
Check Saved duration and/or Saved price and enter the values
Select Save
Edit or delete a saved price
To update a saved price or duration, return to the Customized service price section on the pet's profile and edit the values directly.
To remove a saved price, select the delete option next to the entry.
FAQ
Q: What is the difference between "This and following appointments" and "All upcoming appointments"?
A: This and following appointments saves the price and duration starting from the appointment you are editing, and applies to all appointments after it. All upcoming appointments applies to every upcoming appointment for that pet listed in their booking history, regardless of date order.
Q: Can I save a price and duration for a specific service only, or does it apply to all services?
A: The saved price and duration are set per service. Each service for a pet can have its own saved values.
Q: Will the saved price update automatically if I change my service menu price later?
A: No. Once you save a custom price for a pet, that price is locked to the pet's profile. It will not change if you update your service menu. You can update or remove it manually from the pet profile at any time.