MoeGo

Client Cancel & Reschedule Overview

This article walks you through how to set up your reschedule reference, cancellation policy and configure how self-serve requests are handled.

Online Booking Settings: Cancel & Reschedule

This article explains what pet parents see and how they submit a cancel or reschedule request through the portal.

How Pet Parents Cancel or Reschedule a Booking

This article explains how to find incoming Cancel & Reschedule requests, review the details, and approve or dismiss them.

Online Booking - Review and Handle Cancel & Reschedule Requests

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 Give pet parents the ability to cancel or reschedule their upcoming appointments directly through the MoeGo client portal 

Pet parent Cancel & Reschedule

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