MoeGo

What the Client Portal is, which sections it includes, who can access it, and why it improves pet parents' experience.

Pet Parent Portal Overview

How to find your portal link and share it with pet parents so they can log in and access their account anytime.

Share Pet Parent Portal (Web) with your clients

How pet parents view their upcoming and past appointments, and access report cards you've shared — and what this means for your business.

What clients can see: appointments & report cards

How pet parents sign service agreements and update their notification preferences directly in the portal — and what this saves your staff from doing manually.

What clients can manage: agreements & communication preferences

How pet parents add their own payment card and check their store credit balance in the portal — removing the need for your staff to handle card data at checkout.

What clients can manage: payment methods

Common questions about portal access, which sections are visible, and what pet parents can and cannot do.

Pet Parent Portal FAQ

Marina

Pet Parent Portal gives pet parents self-service access to their relationship with your business 

Pet Parent Portal

Create a custom design with text, images, and links

iOS App

System Status

Grooming

Android App

Boarding & Daycare

Download

System

MoeGo Community

Home

Blog

Find answers and get help from Intercom Support and Community Experts

Conversations you've started through the messenger will appear here.

No conversations created by you

Try using different keywords or checking for typos.

No conversations found

Title

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

Advertising cookies are set by our advertising partners to collect information about your use of the site, our communications, and other online services over time and with different browsers and devices. They use this information to show you ads online that they think will interest you and measure the ads' performance. Social media cookies are set by social media platforms to enable you to share content on those platforms, and are capable of tracking information about your activity across other online services for use as described in their privacy policies.

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

These cookies are necessary for the website to function and cannot be switched off in our systems.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Empty Help Center

Uh oh. That page doesn’t exist.

Search results

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.