MoeGo supports importing key data from your previous software to help you get up and running quickly.
If you’re unable to export data from your old system, you can use MoeGo’s templates to manually enter the information and share it with our team for import.
How to Import Your Data
If you have export files: Share your CSV or Excel files from your previous system
If you don’t have export files: Use MoeGo’s data templates to manually fill in your information and send them to our team
Supported Data Imports
Data Type | Supported | Notes |
Clients | ✅ | Client contact details and basic information |
Pets | ✅ | Pet profiles, including type, breed, weight, and birthday |
Services | ✅ | Service names, prices, and durations |
Service Add-ons | ✅ | Optional add-ons and pricing |
Staff | ✅ | Staff profiles and roles |
Lodging / Boarding Types | ✅ | Boarding types, pricing, and capacity |
Memberships | ✅ | Membership plans and pricing |
Packages | ⚠️ Limited | Availability depends on your previous system |
Vaccination Records | ⚠️ Limited | Record details only (no file attachments) |
Client & Pet Tags | ✅ | Tags used for organization and filtering |
Referral Sources | ✅ | How clients found your business |
Historical/Future Appointments | ✅ | Appointment details including service, client, date and time. |
Data Not Currently Supported
Data Type | Notes |
Invoices & Payments | Billing history will not be imported |
Message History (SMS/Email) | Previous message records are not imported |
Images or File Attachments | Files and images cannot be imported if no data being provided. |
Please feel free to refer to the MoeGo Data Dictionary for technical reference.
The MoeGo Data Dictionary provides a technical reference of data fields and structures used in MoeGo. It is intended for data mapping and validation purposes, not as a list of supported data imports.