The Date Override feature allows businesses to adjust working hours or slots for specific dates, deviating from regular schedules.
This feature is ideal for:
Holidays or special closures – Remove all hours on Christmas Day.
Extended hours during peak seasons – Add 7 PM–9 PM slots for pre-holiday rush.
Staff vacations or unexpected availability changes – Block a groomer’s availability for a week.
Mobile businesses needing location updates – Temporarily service a new neighborhood.
How to Set Up Date Override
Option 1: Add Date Override from List View
Go to Settings > Staff > Shift Management > List View.
Scroll down and click < + Add Date Override >.
Select the date(s) to modify: The system will display the staff’s regular hours/slots.
Adjust:
Working hours (update or remove entirely)
Service area (for mobile businesses)
Booking limits (salon businesses only)
Click Save.
Note: Overrides follow the working type (hours/slots) set in the staff’s schedule.
Option 2: Add Date Override from Calendar View
Go to Settings > Staff > Shift Management > Calendar View.
Single Date: Click directly on the calendar date to edit.
Multiple Dates: Click < Add Date(s) > to bulk-select and override.
Update hours, slots, or other settings as needed.
Click Save.
Types of Overrides
Time-Based Override (All Businesses)
Change working hours for a specific date (e.g., 9 AM–12 PM instead of 9 AM–5 PM).
Remove hours entirely for closures.
Slot-Based Override (Salon Businesses Only)
Modify time slots (e.g., change 30-minute slots to 60 minutes).
Remove slots or adjust booking limits per slot.
Service Area Override (Mobile Businesses Only)
Update the service location for a specific date.
How Date Override Works in Practice
For Online Bookings:
Clients see updated availability based on overrides.
Note: This will take effect regardless of whether syncing online booking with shift
Example: If you close early on December 24, those slots won’t appear online.
For Manual Bookings:
Staff receive alerts if a booking is outside the overridden hours.
Note: Admins can still manually override restrictions.