Create the grooming services your business offers, including their prices, durations, available staff, and pet requirements. See the grooming service management overview for the full set of workflows.
This guide covers basic setup on Web and the Business App. If you have one location, you can complete setup here without configuring location-specific prices.
Create categories
Categories organize your service menu, such as baths and full grooming.
On Web
Open your service menu: Go to Settings > Services > Grooming.
Select Edit category.
Select Add new category.
Enter the category name.
Select Save.
On the Business App
Open your service list: Go to Settings > Services.
Tap Categories.
Tap the orange + icon to add a category.
Enter the category name.
Tap Save.
For renaming, reordering, or deleting categories later, see How to manage existing grooming services.
Add a service
On Web
Open your grooming service list in Settings > Services > Grooming.
Select Add new grooming service.
On the Business App
Open the service list in Settings > Services.
Tap the orange + icon.
Tap New service.
Basic service information on Web.
Configure the service
Complete the fields for your service. Some controls are arranged differently on Web and the App.
Setting | What to enter or select |
Service name and category | Enter the name clients will see and choose its category. |
Description | Describe what the service includes. This can appear on the Online Booking page. |
Status | Choose Active to offer the service. Inactive services are not available for new appointments or Online Booking. |
Image and color code | Add a service image and choose a calendar color on Web. |
Available staff | Choose which staff members provide the service. |
Price, tax, and duration | Set the service’s price and duration, and select its tax rate. Tax options come from Settings > General Settings > Tax. |
Pet details | Choose the pet types, breeds, sizes, and coat types the service supports. Keep the selection broad when you do not need a restriction. |
Pet options come from Basic Pet Information.
For detailed configuration, follow the type and breed, pet size or weight, or coat type guide.
Have multiple locations? Use How to configure grooming services across locations for location availability and custom values.
For one staff member’s custom price or duration, use How to manage a staff member’s grooming services, prices, and durations (Beta).
Save the service
Review the service details.
Save the service: Select Save on Web or tap Add when creating it in the Business App.
If clients should book this service online, configure its availability in Online Booking Grooming Service Setting. Creating a service does not replace reviewing its Online Booking settings.