You might have experienced "no search result found" when add address to new client, like below.

Since MoeGo integrates Google Map API, here are two reasons:

  1. Your address includes apt. #, which caused the system won't be able to find the result

  2. The address you typed in is not exactly same as in the google map database. 

Now you can do this: 

Reason 1:
Remove the Apt.# in the address when you search for it;

Reason 2:
Check the address on, see if google suggested another format for the address. Then use the suggested address format and type into MoeGo search bar. 

Feel free to reach out to us if you have any further questions.
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