Frequently Asked Questions

FAQ

Lily avatar
22 articles in this collection
Written by Lily

How to add tips on the credit card charge

adds tips and signature
Lily avatar
Written by Lily
Updated over a week ago

What is "pop-up view"?

pop-up view on desktop calendar
Lily avatar
Written by Lily
Updated over a week ago

What is "New Client Application form"

Send form to your client to fill in information
Lily avatar
Written by Lily
Updated over a week ago

Send next appt reminder right after appt finished

send reminder message immediately to the client about the next appointment
Lily avatar
Written by Lily
Updated over a week ago

Show Waiting list client on the map

how
Lily avatar
Written by Lily
Updated over a week ago

How do I purchase more text / sms?

purchase additional messages
Lily avatar
Written by Lily
Updated over a week ago

Difference between 2 way message and auto message?

send message to clients; auto reminder, auto message
Lily avatar
Written by Lily
Updated over a week ago

How do I send message to myself for test?

Discover the phone number MoeGo system assigned to your account.
Lily avatar
Written by Lily
Updated over a week ago

How do I switch accounts (multi location salons)

Lily avatar
Written by Lily
Updated over a week ago

How do I link online booking page to my website?

embed online booking on your website
Lily avatar
Written by Lily
Updated over a week ago

How do I transfer my business to a new owner?

Lily avatar
Written by Lily
Updated over a week ago

What is "New client application required" for?

online booking set up
Lily avatar
Written by Lily
Updated over a week ago

Why am I not getting notifications on my iPhone?

Lily avatar
Written by Lily
Updated over a week ago

Online booking Q&A

Lily avatar
Written by Lily
Updated over a week ago

Sort service list

Lily avatar
Written by Lily
Updated over a week ago

Reset password

Lily avatar
Written by Lily
Updated over a week ago

Is the map feature working on other countries?

Lily avatar
Written by Lily
Updated over a week ago

What number will client see? Can I use my business number? how does it work?

Lily avatar
Written by Lily
Updated over a week ago

"Smart scheduling is not working"?

Lily avatar
Written by Lily
Updated over a week ago

How to update my billing credit card?

Lily avatar
Written by Lily
Updated over a week ago

Message sent failed?

What should I do if the message shows "Sent Failed"?
Lily avatar
Written by Lily
Updated over a week ago

Address is not shown on search result.

Lily avatar
Written by Lily
Updated over a week ago