Frequently Asked Questions

FAQ

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24 articles in this collection
Written by Lily

How to add/edit multiple pets in one ticket

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Written by Lily
Updated over a week ago

How do I edit clock in & out time?

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Written by Lily
Updated over a week ago

How to add tips on the credit card charge

adds tips and signature
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Written by Lily
Updated over a week ago

What is "pop-up view"?

pop-up view on desktop calendar
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Written by Lily
Updated over a week ago

What is "New Client Application form"

Send form to your client to fill in information
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Written by Lily
Updated over a week ago

Send next appt reminder right after appt finished

send reminder message immediately to the client about the next appointment
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Written by Lily
Updated over a week ago

Show Waiting list client on the map

how
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Written by Lily
Updated over a week ago

How do I purchase more text / sms?

purchase additional messages
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Written by Lily
Updated over a week ago

Difference between 2 way message and auto message?

send message to clients; auto reminder, auto message
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Written by Lily
Updated over a week ago

How do I send message to myself for test?

Discover the phone number MoeGo system assigned to your account.
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Written by Lily
Updated over a week ago

How do I switch accounts (multi location salons)

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Written by Lily
Updated over a week ago

How do I link online booking page to my website?

embed online booking on your website
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Written by Lily
Updated over a week ago

How do I transfer my business to a new owner?

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Written by Lily
Updated over a week ago

What is "New client application required" for?

online booking set up
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Written by Lily
Updated over a week ago

Why am I not getting notifications on my iPhone?

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Written by Lily
Updated over a week ago

Online booking Q&A

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Written by Lily
Updated over a week ago

Sort service list

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Written by Lily
Updated over a week ago

Reset password

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Written by Lily
Updated over a week ago

Is the map feature working on other countries?

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Written by Lily
Updated over a week ago

What number will client see? Can I use my business number? how does it work?

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Written by Lily
Updated over a week ago

"Smart scheduling is not working"?

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Written by Lily
Updated over a week ago

How to update my billing credit card?

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Written by Lily
Updated over a week ago

Message sent failed?

What should I do if the message shows "Sent Failed"?
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Written by Lily
Updated over a week ago

Address is not shown on search result.

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Written by Lily
Updated over a week ago