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MoeGo Official Guide
MoeGo Official Guide
Highly recommend to read if you just started MoeGo 😋
54 articles in this collection
Written by
Lily
MoeGo Intro Webinar - Salon & Mobile
All features explained in live action for both salon and mobile grooming
Written by
Lily
Updated over a week ago
How to Best Use of MoeGo
Simple, but significant. - MoeGo features explained
Written by
Lily
Updated over a week ago
The Newest Features
MoeGo Online Gift Card
Keep cashflow coming in during unexpected closures by allowing your customers to buy gift cards now to use for grooming services later.
Written by
Lily
Updated over a week ago
Intake Form set up
How to set up intake form
Written by
Lily
Updated over a week ago
Integrate Mailchimp with MoeGo
Email marketing with MoeGo's Mailchimp integration
Written by
Lily
Updated over a week ago
Vaccines, expiry notification, upload medical document
Add additional medical info, including vet info, emergency contact, vaccine records, and health conditions.
Written by
Lily
Updated over a week ago
Send mass text
Text message to multiple clients with one click
Written by
Lily
Updated over a week ago
Square POS integration
how to set up Square POS
Written by
Lily
Updated over a week ago
Clock in & clock out feature
clock in/out feature explained
Written by
Lily
Updated over a week ago
Auto Reply customization
"Auto Reply" feature can be used when business owner is on vacation, or fully booked during holiday season etc.
Written by
Lily
Updated over a week ago
Share upcoming appts to clients
Share upcoming appts through email, text etc.
Written by
Lily
Updated over a week ago
Set up 101
MoeGo Intro Video
Overview of what MoeGo can do for you
Written by
Lily
Updated over a week ago
MoeGo Set up Guide 101
The FIRST thing to do before using MoeGo
Written by
Lily
Updated over a week ago
How to set up Auto-message (general)
Auto message / reminders explained
Written by
Lily
Updated over a week ago
Message Reminder & call reminder & email reminder
Set up message reminders, call reminder, email reminders
Written by
Lily
Updated over a week ago
Set up employee account for multi-vans
Employee account set up explained
Written by
Lily
Updated over a week ago
Set up credit card payment
No hardware required, process credit card on file and add tips. Support banks from US, UK, AU, CA
Written by
Lily
Updated over a week ago
How to import contacts
We want to make sure you have a smooth on boarding process, so here are how we can help to import contact to MoeGo.
Written by
Lily
Updated over a week ago
Set Up Digital Agreement
Have your clients sign agreement right from their phone
Written by
Lily
Updated over a week ago
Rebook Reminder
Want to generate more revenue from an existing client? We know it is time consuming to track clients with different service frequency.
Written by
Lily
Updated over a week ago
Smart Scheduling
MoeGo Smart Scheduling for existing clients
Add new appointment with smart scheduling, save time and gas.
Written by
Lily
Updated over a week ago
Smart scheduling - find route for new client
Find schedule for new clients with best route, in 10s, while you are still on the phone call.
Written by
Lily
Updated over a week ago
Review Booster
Review booster
Get more 5-star reviews on Yelp, Facebook and Google
Written by
Lily
Updated over a week ago
Appointments
Map view & calendar view
Written by
Lily
Updated over a week ago
How to check in & check out
Written by
Lily
Updated over a week ago
How to edit & send ETA
Edit and send ETA
Written by
Lily
Updated over a week ago
Edit / Add services in existing appointment
change services in existing appointment
Written by
Lily
Updated over a week ago
Edit or add pets in existing appointment
Easily edit or add more pets in an existing scheduled appointment
Written by
Lily
Updated over a week ago
Save price for specific pet or client
Customize service price for each pet
Written by
Lily
Updated over a week ago
Set up Notice to remind yourself
set up Notice for individual appointment
Written by
Lily
Updated over a week ago
Ticket comments
Write ticket comments for internal communication
Written by
Lily
Updated over a week ago
How to set up repeat / recurring appointment?
Set up recurring appointment
Written by
Lily
Updated over a week ago
Set color code for appointments
Set color code for appointments
Written by
Lily
Updated over a week ago
How to reschedule appointment?
Written by
Lily
Updated over a week ago
Directions/Navigation support
MoeGo integrates with Waze/ Google Maps/ Apple Maps
Written by
Lily
Updated over a week ago
How to block out time
Written by
Lily
Updated over a week ago
"Home button" - quick return to calendar
One tap to back to calendar. Hundreds of clicks saved. More time on your grooming.
Written by
Lily
Updated over a week ago
Ready for Pick up / Send ETA message set up
Written by
Lily
Updated over a week ago
Clients
Set clients as "Inactive"
Written by
Lily
Updated over a week ago
How to add un-search-able address?
Can't search client address on the map?
Written by
Lily
Updated over a week ago
How to add pet image notes
Add images for pet as notes
Written by
Lily
Updated over a week ago
Add to Waiting list
Use "waiting list" feature when you are not ready to decide the time spot for a new appointment
Written by
Lily
Updated over a week ago
2-way message - how to start message conversation?
two way message explained
Written by
Lily
Updated over a week ago
Send invoice for client to pay online with credit card
Send invoice for client to pay online with credit card
Written by
Lily
Updated over a week ago
Repeat Renew Reminder
How does it work - Repeat Renew Reminder
Written by
Lily
Updated over a week ago
Find my clients on the map through "Nearby"
See all your clients on the map, fill in open schedules, reduce no-shows
Written by
Lily
Updated over a week ago
Desktop access
Full access (iPhone/Android/Desktop)
How to access MoeGo desktop
Written by
Lily
Updated over a week ago
Mobile App access - iOS & Android
Written by
Lily
Updated over a week ago
Account
How to upgrade account
Written by
Lily
Updated over a week ago
Report
Report includes: Revenue, Tips & taxes, New customer, Total customers, Top spending clients...(much more)
Written by
Lily
Updated over a week ago
Employee management
8 ways to manage employee securely and efficiently
Written by
Lily
Updated over a week ago
Customer preference
Set up Tags for clients
Set up Tags for clients
Written by
Lily
Updated over a week ago
Set up Preferred Groomer
Set up Preferred Groomer
Written by
Lily
Updated over a week ago
MoeGo Gallery
How MoeGo Gallery works
Written by
Lily
Updated over a week ago