MoeGo Official Guide

MoeGo Intro Webinar - Salon & Mobile

All features explained in live action for both salon and mobile grooming

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How to Best Use of MoeGo

Simple, but significant. - MoeGo features explained

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MoeGo Online Gift Card

Keep cashflow coming in during unexpected closures by allowing your customers to buy gift cards now to use for grooming services later.

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Intake Form set up

How to set up intake form

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Integrate Mailchimp with MoeGo

Email marketing with MoeGo's Mailchimp integration

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Vaccines, expiry notification, upload medical document

Add additional medical info, including vet info, emergency contact, vaccine records, and health conditions.

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Send mass text

Text message to multiple clients with one click

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Square POS integration

how to set up Square POS

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Clock in & clock out feature

clock in/out feature explained

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Auto Reply customization

"Auto Reply" feature can be used when business owner is on vacation, or fully booked during holiday season etc.

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Share upcoming appts to clients

Share upcoming appts through email, text etc.

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MoeGo Intro Video

Overview of what MoeGo can do for you

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MoeGo Set up Guide 101

The FIRST thing to do before using MoeGo

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How to set up Auto-message (general)

Auto message / reminders explained

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Message Reminder & call reminder & email reminder

Set up message reminders, call reminder, email reminders

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Set up employee account for multi-vans

Employee account set up explained

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Set up credit card payment

No hardware required, process credit card on file and add tips. Support banks from US, UK, AU, CA

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How to import contacts

We want to make sure you have a smooth on boarding process, so here are how we can help to import contact to MoeGo.

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Set Up Digital Agreement

Have your clients sign agreement right from their phone

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Rebook Reminder

Want to generate more revenue from an existing client? We know it is time consuming to track clients with different service frequency.

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MoeGo Smart Scheduling for existing clients

Add new appointment with smart scheduling, save time and gas.

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Smart scheduling - find route for new client

Find schedule for new clients with best route, in 10s, while you are still on the phone call.

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Review booster

Get more 5-star reviews on Yelp, Facebook and Google

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Map view & calendar view

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How to check in & check out

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How to edit & send ETA

Edit and send ETA

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Edit / Add services in existing appointment

change services in existing appointment

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Edit or add pets in existing appointment

Easily edit or add more pets in an existing scheduled appointment

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Save price for specific pet or client

Customize service price for each pet

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Set up Notice to remind yourself

set up Notice for individual appointment

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Ticket comments

Write ticket comments for internal communication

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How to set up repeat / recurring appointment?

Set up recurring appointment

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Set color code for appointments

Set color code for appointments

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How to reschedule appointment?

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Directions/Navigation support

MoeGo integrates with Waze/ Google Maps/ Apple Maps

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How to block out time

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"Home button" - quick return to calendar

One tap to back to calendar. Hundreds of clicks saved. More time on your grooming.

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Ready for Pick up / Send ETA message set up

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Set clients as "Inactive"

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How to add un-search-able address?

Can't search client address on the map?

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How to add pet image notes

Add images for pet as notes

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Add to Waiting list

Use "waiting list" feature when you are not ready to decide the time spot for a new appointment

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2-way message - how to start message conversation?

two way message explained

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Send invoice for client to pay online with credit card

Send invoice for client to pay online with credit card

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Repeat Renew Reminder

How does it work - Repeat Renew Reminder

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Find my clients on the map through "Nearby"

See all your clients on the map, fill in open schedules, reduce no-shows

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Full access (iPhone/Android/Desktop)

How to access MoeGo desktop

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Mobile App access - iOS & Android

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How to upgrade account

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Report

Report includes: Revenue, Tips & taxes, New customer, Total customers, Top spending clients...(much more)

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8 ways to manage employee securely and efficiently

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Set up Tags for clients

Set up Tags for clients

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Set up Preferred Groomer

Set up Preferred Groomer

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How MoeGo Gallery works

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